Help & FAQ

Answers to common questions about orders, delivery and our bakery.

Delivery

Where do you deliver?

All of Bahrain. Delivery is BHD 1.000 and free above BHD 5.000.

When will my order arrive?

Choose a date and time slot at checkout. Orders placed after 8pm are delivered from the day after tomorrow.

Can I pick up from the bakery?

Not yet — we are working on pick-up slots.

Which payment methods do you accept?

Benefit, credit/debit cards and BenefitPay.

Can I cancel my order?

Yes, from the order page until we start baking.

Is there a minimum order?

Yes, BHD 2.000.

Are your products halal?

Yes, everything we bake is halal.

Do you have gluten-free options?

A few — filter by "Gluten free" on the shop page. Note our kitchen handles wheat.

How do subscriptions work?

Pick a plan on the product page. We create a renewal order the day before each delivery; pause or skip any time from your account.

How do I sign in?

With your phone number (OTP), Google or email.

Please sign in to send a complaint and track its status.